Contact us

If your enquiry is regarding availability or pricing then please use the availability & bookings link, you can check without making any commitment to book. It's safe and it's free.

For all other enquires such ferry costs etc. then please contact us. If using the form below alow 48hrs for a reply. Check your email's junk folder when looking for a reply.

23 Palmerston Road
Shanklin
Isle of Wight
PO37 6AS

Tel. +44 (0)1983 86 33 33

Please call between the hours of 10:00hrs to 20:00hrs only. We ask that you avoid calling between 16:00hrs to 18:00hrs as these are our check-in times and we may not be able to take your call.

Enquiry form

Your name
Telephone
Email
Date required for first night of booking
Number of nights
Your message

How To Find Us

Our address is :

23 Palmerston Road, Shanklin, Isle of Wight. P037 6AS

The Richmond is located at the intersection of Palmerston Road and Cross Street, just to the rear of the Conservative Club.

Travelling to the island from the mainland is very easy. There are three car ferries, two catermarans and a hover craft! If travelling by car please phone us as we may be able to get a discount with Red Funnel ferries out of Southmpton. Note: ferry ticket discounts are only available if accomodation is booked directly with us and may not be available at short notice.